A great conference on social aspects of technology is coming up soon: C&T 2009 June 25-27, 2009 The Pennsylvania State University Information Sciences and Technology Building In an increasingly networked world, the concept of community has taken on new meanings…
Here is a slide deck that describes major features of the NodeXL add-in for Excel 2007: 2009 Node XL Overview: Social Network Analysis in Excel 2007 View more presentations from Marc Smith. More documentation is in the works. Please…
Forester recently released its review of leading social media platforms. They conclude that communities are a powerful way for businesses to grow. Community and social media have ROI! The segment is getting crowded, over 100 vendors and growing, but only…
Answer people and discussion people are critical to many social media spaces. Many hosts of communities want to attract and retain them. When these types of participants contribute to a social media space the results can be very positive: questions…
I had an interesting discussion with Deborah Grove about the ways social media impacts the costs of computing and the efforts to "green" IT by making servers and networks more power efficient. Social media is a growing segment of all…
Here are a few of the major stakeholders that gather around any social media effort. Each role can be further divided into sub roles who specialize in particular kinds of behavior like starting discussions, arguments, or answering questions. Each stakeholder has information needs that…