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  • in reply to: Problem getting data? Importer issues #7740

    Recently, I have encountered an issue using the Twitter Users Network import.

    When an import is executed, the following error message appears “Either there are no such users, or they have all protected their Twitter accounts”.

    This import was run ~3 months ago, using the same usernames. e.g. @cbsnews

    The error occurs regardless of searching basic network only or basic plus.

    Note: This error does not occur when importing via the Twitter Search Network.

    Any suggestions would be greatly appreciated!

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