Home Forums NodeXL Installation issues – first time install, moving NodeXL to a new machine and more Problem installing: File, Update.jpg, has a different computed hash

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  • #8924
    kccleto@gmail.com
    Participant

    Hello there,

    I have not been able to install NodeXL Pro as I keep getting the following error after the installer downloads the 8MB file:

    Name: NodeXL Excel Template
    From: http://www.nodexlgraphgallery.org/NodeXLSetup/Smrf.NodeXL.ExcelTemplate.vsto

    ************** Exception Text **************
    System.Deployment.Application.InvalidDeploymentException: File, Update.jpg, has a different computed hash than specified in manifest.
    at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInDeploymentManager.DownloadAddIn(TimeSpan timeout)
    at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInDeploymentManager.InstallAddIn()

    Please help!

    Regards,
    Karlo

    #8970
    Harald Meier
    Keymaster

    Hello Karlo,

    An antivirus software or firewall is blocking NodeXL from downloading the required files.

    Solution 1: Add an exception for http://www.nodexlgraphgallery.org to your antivirus/firewall.

    Solution 2: Try a different internet connection.

    If you run into any other issue, please have a look at this page: https://www.smrfoundation.org/nodexl/installation/

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