error message [Win32Exception] Access denied

[Alex]

Hello,

I have an issue getting graph metrics on Windows 10 in NodeXl Pro. I am very new to this and I apologize this does not belong here but I cannot start my analysis because I continue to get error messages. This is the issue:

[Win32Exception]: Zugriff verweigert

bei System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)

bei System.Diagnostics.Process.Start()

bei Smrf.NodeXL.Algorithms.GraphMetricCalculatorBase.TryCallSnapGraphMetricCalculator(SnapGraphMetrics eSnapGraphMetrics, String sArguments, String& sStandardError)

bei Smrf.NodeXL.Algorithms.GraphMetricCalculatorBase.CalculateSnapGraphMetrics(IGraph oGraph, SnapGraphMetrics eSnapGraphMetrics, List`1 oGroups)

bei Smrf.NodeXL.Algorithms.OverallMetricCalculator.CalculateSnapOverallMetrics(IGraph oGraph, Nullable1& iMaximumGeodesicDistance, Nullable1& dAverageGeodesicDistance, Nullable`1& dModularity)

bei Smrf.NodeXL.Algorithms.OverallMetricCalculator.TryCalculateGraphMetrics(IGraph graph, BackgroundWorker backgroundWorker, OverallMetrics& graphMetrics)

bei Smrf.NodeXL.ExcelTemplate.OverallMetricCalculator2.TryCalculateGraphMetrics(IGraph graph, CalculateGraphMetricsContext calculateGraphMetricsContext, GraphMetricColumn[]& graphMetricColumns)

bei Smrf.NodeXL.ExcelTemplate.GraphMetricCalculationManager.CalculateGraphMetricsAsyncInternal(CalculateGraphMetricsAsyncArgs oCalculateGraphMetricsAsyncArgs, BackgroundWorker oBackgroundWorker, DoWorkEventArgs oDoWorkEventArgs)

bei Smrf.NodeXL.ExcelTemplate.GraphMetricCalculationManager.BackgroundWorker_DoWork(Object sender, DoWorkEventArgs e)

bei System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)

bei System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)

I really appreciate your help!
Greetings,
Alexandra

[Author]

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