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This topic contains 2 replies, has 2 voices, and was last updated by  Isidoros 1 year, 5 months ago.

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  • May 17, 2018 at 8:05 pm #7885

    Isidoros
    Participant

    I’ve been using NodeXL Pro without issues.
    Yesterday when I tried to open existing NodeXL spreadsheet Document actions pane is blank.
    What I’ve tried up to now and didn’t work are the following
    1) Open other existing NodeXL spreadsheets
    2) Download the latest template.
    3) Re-installed MS Office from sratch
    Any help will be appreciated

    May 17, 2018 at 8:19 pm #7886

    Marc Smith
    Keymaster

    Hello,

    Thank you for your interest in NodeXL!

    We are experiencing this problem with other Office 365 users lately. Please follow these steps to activate the “Document Actions” pane:
    Open Excel
    Got to File->Options
    In the “General” tab, under “User interface options”, select the second option “Optimize for compatibility”
    Close Excel
    Open NodeXL
    For more details please refer to this URL: https://support.office.com/en-us/article/outlook-attachment-preview-failure-88020c8e-43ae-4582-9554-511fbaf0d138

    –
    Marc

    May 17, 2018 at 8:46 pm #7887

    Isidoros
    Participant

    Dear Marc,
    Thanks for the swift response.
    Actually without doing the above now is working
    Best regards,

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