Crash when launching NodeXL

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  • December 11, 2018 at 2:06 am #8109
    slavutich
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    Hello,

    I have installed NodeXL Pro (Office 2016, Windows 10) on a new laptop, but when I try to open the template, Excel crashes (the window closes without any error message).

    I added NodeXLGraphGallery.org as a trusted web-site and installed Visual Studio 2010 Tools for Office Runtime. I also tried to remove NodeXL Pro and re-install it (with cleaning C:\Users\[user_profile]\AppData\Local\Apps\2.0), but this did not help.

    Would could be an issue here?

    Thanks.

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