Home › Forums › NodeXL Installation issues – first time install, moving NodeXL to a new machine and more › Problems Installing NodeXL Pro? › Reply To: Problems Installing NodeXL Pro?
Looks like the problem might be the internet connection (it is redirecting your content). Please try connecting to another network.
If these steps do not resolve the problem we would like to remotely troubleshoot and correct the issue.
May we request that you install Team Viewer 13?
This application will allow us to remotely resolve the issue.
When it is installed, please share the “Machine ID#” and Passcode and suggest a time for us to schedule a session with you. Please email email@example.com to schedule a time to resolve your issue.