#7746
ayke
Participant

Hi Marc,

I keep getting this error message when downloading Facebook Fan Page Data using NodeXL Pro:

The network couldn’t be obtained. Details:

[KeyNotFoundException]: The given key was not present in the dictionary.

The last time I download fanpage network data was at February 2nd 2018. Does this happened because the recent changes of Facebook API like you mentioned above? If yes, then could I still get facebook fanpage network data in the future? When will the new NodeXL Pro updated version be released? I also would like to know why I never get user gender information when importing facebook fanpage network.

Thank you