This topic contains 2 replies, has 3 voices, and was last updated by  mpsimeon 3 months, 4 weeks ago.

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  • Author
    Posts
  • #7570

    Marc Smith
    Keymaster

    Have an issue getting NodeXL Pro running on your machine? Share your error messages here for the best ways to resolve your issues.

    #7795

    JadeGrebenauger
    Participant

    Hi!

    I’m a University Student.
    Three days ago I’ve tried to do a little research with NodeXL Pro on my computer without problems. Today I just wanted to check some things before doing tomorrow the first definitive data gathering.
    However I have a problem.
    Everytime now I try to run NodeXL Pro, Microsoft Excel stops to work and the only thing I can do it is to close the program. If I try to run Microsoft Excel, I have no problems.
    Can you please help me? I really don’t understand what it is going on, I did not install anything in these days because I was working and did not use the computer (only to watch tv).

    Could it be linked to some updated my computer did automatically or is it linked to the programm? Has someone ever experienced a problem like mine?

    Thank you in advance!!

    Giada

    #7797

    mpsimeon
    Participant

    My nodexl pro downloaded an update automatically and I’m facing the exact same problem.

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